Tiffiny C.

Booked a great deal on Holafares and proceeded to book event tickets, hotel, rental car, etc. Six and a half hours later a guy who complained about his life in "Arabia" with a thick accent but said his name was Adam Smith called and said the airfare went to other customers. At the time of booking it said there were 7 seats available at this price and so I felt confident in booking 2 of the supposed 7 available. The confirmation said my order would be processed within 4 hours once they verified my credit card. So you can imagine my shock when an agent called and said he would have to charge me over double the reserved airfare. He said the manager was in a meeting and eventually he just hung up on me! Buyer beware!