... when you read the fine print.
Why the ASA hasn't sanctioned them is beyond me.
They claim not to be an Advertiser, but other than Advertising properties and taking money from both sides of the transaction, what do they actually do?
Could someone please clarify?
Dear Timbrukah,
Thank you for your review.
We are indeed not an Advertiser, but a classified website. This means that we do not advertise for ourselves nor for our own properties. As a matter of fact, we do not advertise anything at all on our own website.
Therefore, we are here to facilitate the search and contact between renters and tenants, but that is how far our role goes.
We do not interfere in the rental process itself, we do not take any commission on the rent and we are not responsible of how our users publish their ads.
Our users are able to access to our services for free. We do have a membership called Premium Membership, that allows members to contact other users more easily and to have access to more support from us. However, this does not affect any transactions between our members, this is just an option they choose to take or not.
We are really sorry to learn you have experienced difficulties with the display of the room prices. During the creation of an ad, it is clearly stated that the price entered needs to be per month. But, again we cannot control what users write, this is their own choice.
We will be happy to help you further with your account, if you wish so, you can contact our Customer Service at frank@easyroommate.com.