I started by inquiring about 1 part.
I was asked to explain what reason I felt the need to email.
I explained I've never bought from them, and I wanted clarification on what their website claims.
There were several exchanges, I was very nice until I decided to talk to their rep the way he repeatedly talked to me.
Customer Service would be negative 5 stars if that was possible. Horrible, horrid, belittling, insulting, smug, and just plain rotten. The most inept customer service rep I've encountered to date., I knew I would never do business with this place 1/2 way through the initial response.