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This place is a SCAM! Not only did they lie every step of the way, not giving us ANY of the reach that was promised. They are nearly impossible to reach. Our Christmas season was ruined after being given only 3 states coverage and using key words that have nothing to do with our business. The Corporate office said we would be refunded, then management (Rich) said we would be refunded, and after we were promised our money back with apologies they STILL KEEP TAKING IT! THEN after we regretfully resort to charge backs on the additional charges... they are still disputing it saying that we had a contract when we have multiple emails from them saying we are being refunded. Not to mention we were told that they canceled our initial google ads...also a lie. We were charged by Google and Reach Local. I hate for this to happen to anyone, please be advised before you lose the thousands of dollars that we have.
Tip for consumers:
Just don't do it.
Products used:
I'm afraid to use another marketing service after this experience. I am going back to school to learn how to do this myself.
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Empty.
I have been a customer since December 2019. So far they have missed their deadline to go live...
Would not recommend- signed a contract under different terms. Stayed in agreement- switched and...
