Tina C.

Casetify are cute but not worth the price. The images are just printed on top of the case and can easily be scratched. I purchased a case and put a MagSafe ring on it overnight and the image got scratched.

Would've been nice if they had put some sort of clear coat over it or something.

I reached out to customer service to request a return on my item because I wasn't happy about the quality and was informed that they'll give me a refund to my original form of payment. Instead they gave me store credit and I've been going in circles with the Facebook customer service reps.

I didn't realize that Casetify is an international company so be sure to use a credit card that doesn't charge a foreign transaction fee.

Overall, not too happy with my experience.

I recently started selling on Mercari but after my latest experience I'm starting to have second thoughts. I received a 1 star review from a buyer because they claimed I'm selling an item for double the price. Obviously there are selling fees when selling on an online marketplace.

The buyer did not communicate with me so I wasn't aware they had an issue with the price otherwise I could've just canceled the transaction and it would've been settled. I shipped out the item the next day and they received the item in 2 days.

I did everything to make this a smooth transaction but I still received a 1 star review. Reached out to Mercari to have them look into it and remove since I feel it's an unfair review but Mercari does not have the option to and states it's based on buyer's experience. Mercari really needs to change the review system.

This is so blindsiding and I would've appreciated if buyers had the courtesy to just reach out if there's a problem.

I've been shopping at Express for over a decade. Love their clothes and that they carry a petite sizes in business attire. The in store policies are constantly changing and sometimes their service is lacking so I prefer to shop online.

Online service is fantastic! They've always resolved my issues when I give them a call, when it comes to an item I've purchased being out of stock; they'll honor the price for a similar style item or the item in a different color.

I would definitely recommend Express. They always have great sales and online customer is top notch.

I'll never shop at Nine West's online store again. I purchased the Mana ankle strap leather sandal during their after Thanksgiving sale. I received my item and saw that one of the sandal was damaged, the leather was creased so I called customer service and asked if I can exchange for another pair. The representative stated that they do not do exchanges but I can get a refund and repurchase. I asked if I'll be honored the original purchased that I got them for and she stated no. She said that's the drawback that they don't honor the sale price.

I'll never shop at their online site again. It's better to go get their shoes at other shoes/department stores. Never shop at their site because if you ever receive a damage item you're either stuck with it or losing out on the deal if you return.

Poshmark is such a joke. Theres so many negative reviews for buyers but sellers have it just as bad. Anything thats sold for over $15 they take a whopping 20% commission.

They have a failed system that allow consumers to report supposed counterfeit items and the moderator would remove listings without actual proof.

I listed an authenic Louis Vuitton purse that was a birthday gift from my mother that was purchased at the retail store at South Coast Plaza. I no longer have the paper insert or booklet and still had the dust bag and retail box. According to a fellow person on Poshmark, she said that my bag is a counterfeit and a replica due to looking at the date stamp on my photograph.

My listing was automatically removed soon after. Im beyond furious that my authentic bag was deemed to be counterfeit based on someones sole opinion. The system is flawed and allows consumers who are not professional luxury item authenicators to falsely report legitimate items. I sent Poshmark a copy of my receipt to appeal my listing being removed but still havent heard back from them.

I will be taking my business elsewhere. Its not worth the time and headache to sell on this website.