I shipped fabric to this company to have them make custom caps. I had my package delivered to them with tracking by USPS. It has been a week since it was delivered by USPS. They have no record of receiving the package and despite 2 emails to them, they have not responded except to say they haven't received the fabric. At least they haven't cashed the check that was included in the package.
Tina, we take great pride in offering custom, one-of-a-kind caps at the request of our valued customers. We love the variety that doing custom caps brings to our day and seeing the end result is always exciting, as the custom caps express an individual's personality and interests. If you have an issue please contact us at kim@kimkaps.com or contact Kim directly at (208)794-9596 and we will get the problem resolved in a satisfactory manner.