Apparently it's Policy not to edit orders even if they're made in error, or with wrong information on them, regardless of whether they've been shipped or not. I ordered purple toddler boots, every part of the process showed purple boots in the correct size. When I received the confirmation email, It showed blue boots. I called immediately and they're only resolution is to place a return label in with the blue boots, instead of just sending the correct boots. Winter will be over before their resolution process would be complete, and they refuse to cancel the order as well.
Absolutely do not recommend supporting this company. The most absurd policies I've ever heard.