Hi Tobi, We are sorry for the inconvenience caused to you while reordering. We do provide an option of the reorder, however, there is a time limit of 6 months to reorder as we kept the previous order's artwork files for a certain period of time only. Upon checking the order details, fortunately, we are able to find the previous file and we can proceed further with the order same as per your order comment. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat.
Hi Tobi, We are sorry for the inconvenience caused to you while reordering. We do provide an option of the reorder, however, there is a time limit of 6 months to reorder as we kept the previous order's artwork files for a certain period of time only. Upon checking the order details, fortunately, we are able to find the previous file and we can proceed further with the order same as per your order comment. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat.