• BannerBuzz

BannerBuzz

Ratings On Other Platforms

Trustpilot
3.4 / 5
Better Business Bureau
1.3 / 5
Corporate Values

Overview

BannerBuzz has a rating of 4.16 stars from 770 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, business cards, and easy design. BannerBuzz ranks 2nd among Banners sites.

  • Service
    247
  • Quality
    647

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 71.7%
Positive
142
Neutral
12
Negative
44

Instant Feedback

9,666 reviews

33
See all photos

What reviewers want you to know

Positive highlights

  • I know I'm not a practiced designer so am very happy Bruce told me about Banner Buzz!

Critical highlights

No critical highlights yet

How would you rate BannerBuzz?
Top Positive Review

“Easy ordering and checkout”

Noah F.
2/7/24

Easy ordering and checkout. Love the idea of a Step & Repeat banner and am looking forward to using it with our events!

Top Critical Review

“Do not trust company”

Nathan G.
3/7/24

Extremely disappointed with the service received. We ordered 2 x Snake Banners via Express Delivery and were not advised that there were 'production delays'. When they didn't arrive, we chased up to be told we will need to wait another 10 days which was no use to us. A refund was refused and the customer service provided extremely unhelpful. This was a big waste of money and I will not be using this company again.

Reviews (770)

Rating

Timeframe

Other

Reviews that mention popular keywords

banner buzz (179)
Thumbnail of user willyl37
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

Very pleased with all the products we ordered. Staff very helpful. Received everything on time.

Reason I chose this business:

Great selection. Great prices. Great service.

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Rep

Hey Willy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user sabrinas174
1 review
1 helpful vote
July 16th, 2020
Verified purchase

In a time crunch and living in a small town where turn-around time isn't the quickest, I took to the internet to find a flag. Upon a google search, I stumbled across banner buzz and took a chance based on reviews and company promises.
The turn-around time was immediate; an instantaneous confirmation, artwork mock up in less than 24 hours and product received within 5 days!
The quality was so good, I ordered 2 flags! I won't hesitate to do business with Banner Buzz in the future!

Service
Value
Shipping
Quality
Thumbnail of user keenant6
1 review
0 helpful votes
June 12th, 2021
Verified purchase
• Updated review

Order was easy and came quick without any hiccups. Sizing and print was great.

Reason I chose this business:

Quick turnaround

Quality
Easy peasy
May 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Quick turnaround

Thumbnail of user fernandor191
2 reviews
0 helpful votes
February 14th, 2024
Verified purchase

It was super easy to navigate the site, and they had great priced products. They were also very thorough at making sure my designs were in the best possible quality before printing. My banner and table cloth were perfect! Will be a repeat customer.

Reason I chose this business:

Websearch and referred by a client

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Rep

Hey Fernando! We're pleased to hear that you found our website easy to use and that you value our affordable prices. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user kerriw73
1 review
0 helpful votes
July 30th, 2022
Verified purchase

Discounts noted aren't reflected in total cost. The stretchiness of the fabric makes the white show through. The graphics you use also get quite distorted if further out from a small center radius.

Reason I chose this business:

Only place i found this particular client-requested sign.

Service
Quality
Thumbnail of user veenim
Veeni M. – BannerBuzz Rep

Hi Kerri! Thanks for taking time to review Bannerbuzz. We understand your concern here, however, as checked the discount was already applied to your recently placed order under the certain terms & condition. Since the maximum discount is applicable up to $50 for the FIRSTORDER discount code. Hence, the appropriate discount was applied to your order as per the given terms & conditions on our website. You can also visit here https://www.bannerbuzz.com/coupons for additional information.

Further, we are sorry for the difficulty you have had uploading the artwork and that you did not receive the service you expected. Please be informed that we permits multiple file sharing methods, and you can always request Drive HQ access to upload your files. Please feel free to contact our support team which is available 24x7 via call or chat helplines for any questions you may have before or after placing your order.

Thumbnail of user dennisk882
1 review
0 helpful votes
March 3rd, 2024
Verified purchase

Shipping charges/extra courier fees are very misleading. I prefer an upfront this is what your charged invoice.

Reason I chose this business:

Only because I had already designed my banner on line.

* BannerBuzz attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user ernestl87
3 reviews
0 helpful votes
July 6th, 2021
Verified purchase
• Updated review

Easy. Awesome! It was a great experience. The online tools were easy to use

Quality
Easy
June 15th, 2021
Verified site experience
• Previous review

Easy. Awesome!

Thumbnail of user susanc2295
1 review
0 helpful votes
August 2nd, 2021
Verified purchase
• Updated review

Very easy site to navigate! Very easy to review your products! And you receive excellent work!

Reason I chose this business:

Used in the past and quality was great!

Reason I chose this product:

For my businesses :)

Quality
Very easy site to navigate!
July 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used in the past and quality was great!

Thumbnail of user shannonc1008
1 review
0 helpful votes
December 11th, 2022
Verified purchase
• Updated review

Design tool was not extremely user friendly, but overall workable. However, their customer service was very quick to respond and help out. The 8x8 fabric banner with stand are very good quality and they arrived ahead of schedule. Would highly recommend BannerBuzz!

Quick response and answered my questions

Reason I chose this business:

Price, options and reviews

Reason I chose this product:

Needed a backdrop for charity fundraisers.

Service
Quality
Design tool was not extremely user friendly, but overall...
November 18th, 2022
Verified site experience
• Previous review

Design tool was not extremely user friendly, but overall workable.

Reason I chose this business:

Price, options and reviews

Thumbnail of user lindap1144
1 review
1 helpful vote
July 17th, 2020
Verified purchase

I'll have to go back and look at the way I ordered my product, but I've ended up with 2 corflute signage boards to fix onto a blank metal AFrame sidewalk sign. I really just needed the metal printed with my graphic. I got confused when the order asked if I wanted a border. The metal boards arrived slightly bent on 2 corners - might need more protection when shipping. They may now rust in that spot. Still happy with the products though

Service
Value
Shipping
Quality
Thumbnail of user terencet76
1 review
0 helpful votes
April 17th, 2024
Verified purchase

No offense I can provide more accurate feedback once i see actual product. Took a little learning curve to catch self design

Reason I chose this business:

Needed a banner

Thumbnail of user veenim1
Veeni M. – BannerBuzz Rep

Dear Denise,

Thank you for your feedback! We're dedicated to meeting your requirements and have simplified our process for your convenience. Should you need any assistance in the future, feel free to reach out. We can't wait to serve you again!

Thumbnail of user kayb270
1 review
4 helpful votes
July 13th, 2020
Verified purchase

We love our feather flag and the water bag holds the display down just fine. Unfortunately, we were carrying the display 'set up' already and dropped the 'hook attachment' to loop to the bottom of the flag; the attachment was run over and broken before we found it. Thus, we had to tie the flag down with a piece of rope. Hope we can get another hook attachment!

Thumbnail of user crystalc411
2 reviews
0 helpful votes
December 27th, 2020
Verified purchase

It's was great. Great product, great price, great customer service. Item was shipped and even came early. Will definitely order again.

Thumbnail of user jacky321
1 review
0 helpful votes
March 11th, 2022
Verified purchase

Easy to find what I wanted. Easy to design what I wanted. Easy to Order what I wanted. The price was reasonable. And it came sooner than expected! Thanks!

Reason I chose this business:

Previous customer.

Quality
Thumbnail of user larryl1180
1 review
0 helpful votes
August 19th, 2023

They say next day shipping well that's not good if it takes too months to print up 100 business cards it's company is in India it's a bunch of crap they lie to you I'll never order from them again

Products used:
Business cards took 2 months to print

Service
Value
Shipping
Quality
Thumbnail of user staceyb465
1 review
0 helpful votes
June 29th, 2022
Verified purchase

Site was easy. Customer service was great and the prices are unbeatable!

Service
Quality
Thumbnail of user andreal475
2 reviews
0 helpful votes
February 22nd, 2021
Verified purchase
• Updated review

Quick, thorough customer service via chat and easy order process. They made sure they had the order right via phone call to avoid mistakes. Beautiful color quality of lettering, though darker than on my computer screen, as can be expected. The large 4'x8' decal was thinner than expected. It's being used outdoors and has some bubbles appearing, so it seems it hasn't stuck to the metal surface perfectly. A bit more time and rainy weather will show whether it stays put.

Reason I chose this business:

Vistaprint doesn't have the options I want, and I'm happy to find a new sign company!

Reason I chose this product:

They were exactly what I needed to promote my business.

Value
Shipping
Quality
Quick, thorough customer service via chat and easy...
February 1st, 2021
Verified site experience
• Previous review

Quick, thorough customer service via chat and easy order process.

Reason I chose this business:

Vistaprint doesn't have the options I want, and I'm happy to find a new sign company!

Thumbnail of user ritab434
1 review
0 helpful votes
April 5th, 2021

My kitchen cabinets really "pop" with the satin nickel round swirl knobs. A great access to the kitchen. I also replaced the two knobs in the half bathroom because they are so attractive. When I get ready to do another project I will certainly entertain ordering again to compliment other doors in my home. I am completely happy with the items ordered and received in a swift manner.

Tip for consumers:
What do you think would have been helpful to know?

Products used:
Shoes, jackets, belts, cosmetics, etc.

Thumbnail of user williamb5209
1 review
0 helpful votes
March 9th, 2023
Verified purchase
• Updated review

Very quick and easy. Excellent product and service

Quality
Very quick and easy
February 17th, 2023
Verified site experience
• Previous review
Thumbnail of user robertg3293
2 reviews
0 helpful votes
May 14th, 2023
Verified purchase
• Updated review

Uploaded my artwork and provided a description of what I needed. They sent me a mock up to approve the design which was just as I requested. The banners arrived before the due/promised date and are perfect. Just what I needed! Very easy transaction!

Reason I chose this business:

Received e-mail, searched prices and Banner Buzz had best price

Reason I chose this product:

I needed new banners for my Annual Car Event, and these fit the bill.

Quality
Would be better if there was a design tool to use rather...
May 24th, 2023
Verified site experience
• Previous review

Would be better if there was a design tool to use rather then trying to explain

Reason I chose this business:

Received e-mail, searched prices and Banner Buzz had best price

Thumbnail of user tylerh287
1 review
0 helpful votes
February 14th, 2022
Verified purchase

Outstanding products and quality, outstanding customer service and shipping. Amazing prices. Everything I've ordered has always arrive well before expected arrival and in excellent quality. I will always order banners broom bannerbuzz.

Reason I chose this business:

Amazing service previously.

Quality
Thumbnail of user johnh9304
1 review
0 helpful votes
October 24th, 2023
Verified purchase

Uploaded a file and received a high quality see through decal. I needed more digital camo in my woodsball load out. By adding this decal my protective face shield is much more difficult to see.

Reason I chose this business:

I googled see through decals and your website had what I believe that I require.

Quality
Thumbnail of user stevel2097
1 review
0 helpful votes
October 5th, 2022
Verified purchase
• Updated review

Good web ordering platform. Good web ordering platform. Good web ordering platform. Good web ordering platform. Good web ordering platform.

Reason I chose this business:

Ease & Price

Reason I chose this product:

9 x 8 Logo Photo Backdrop

Good web ordering platform
October 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Ease & Price

Thumbnail of user sarahhickner
1 review
0 helpful votes
August 19th, 2023
Verified purchase

Two weeks before a major event, I decide it's time to order the gigantic banner for my table. A friend recommended Bannerbuzz, so I thought I'd give it a try. I submitted my order and when they reviewed the file, it was flagged as low resolution. When I attempted to view/fix the proof on the website, I had some issues, so I emailed the company. They not only emailed me back, but they called, and emailed zoomed in screenshots of what the quality/print would look like on the banner. Within 24 hours of approving the proof, my banner was in the mail.
I was in awe of the over the top customer service. It felt like the company was just as motivated to get me the banner for this event as I was to have it.

Thumbnail of user johnp2902
1 review
0 helpful votes
July 13th, 2020
Verified purchase

Products were ordered and receive fast. Great Products, GREAT PRICES.

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From the business

Company Representative

Thumbnail of user nishants25
Banner B.
Typically responds within 2 days

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