This is a great company to buy from. I read their reviews on other sites, which were all positive, and I followed them on facebook for a couple day. Overall, their customers seemed very happy with their purchases. So I looked over their website and got help from their customer service department with a few questions and I ended up buying an 11 inch mattress. It arrived quicker than I ever imagined in a box through Fedex. Amazing that a queen mattress was shipped IN THE MAIL. It's ready to sleep on as soon as you finish getting all the plastic off it. Amazing comfort too! I can't believe anyone would spend the money on a tempurpedic or any other mattresses when this company is around. I recommend this bed to everyone!