Tom A.

I encourage all to never use this website as it has brought nothing but inconvenience not only to myself but many others I have spoken to with matching stories to my own. After a one of use of their facilities you are secretly signed on to a rolling monthly payment plan. They had taken almost £200 from me with no notification before I discovered this. After much back and forth they finally decided to refund me £50 that they said would take 2 weeks to come through. 3 Weeks later I had still not received it. I contacted them regarding this and they said that my bank had blocked them from my account so I would need to speak to my bank. I spoke to my bank and had the block lifted, when I told Resume-Now this they then said that a refund was not possible as the first one had been blocked. They're behaviour throughout my dealings with them has been shocking. I am appalled at the treatment I have received. I can't stress enough that no one should use them and how much I feel cheated and conned.