Tom D.

Avoid this company unless you like being taken for an absolute fool! Missed bin pick ups & extra charges like you would never believe! They have a contract that you can never leave (whatever the circumstances) without big penalty of payment & when your contract is up & you do all the termination of contract the right way that's advised to you by them they will do anything they can to get extra money & when you challenge it will send a solicitor letter to frighten you! If you do agree to a contract be warned that if you ever have a query regarding the billing it is almost impossible to speak to someone & you are given every excuse as to why this problem can't be resolved! They email saying we tried to ring you back but your phone will have no missed calls! I was charged for extra weight on nearly every bin pick up but no evidence of this was ever supplied to me & when I asked my bin man he said his weight machine was broken so how did that even work out! If you have a small business that's trying to make a small profit in this world then definitely AVOID this company unless you like frustration & the extra headache of dealing with an absolutely useless company! If i had known 2 years ago about all the other unhappy customers of Cheaperwaste it would have been a god send so do your research on this company before you sign anything & if you do sign (god be with you) make sure you keep every single piece of paperwork & record every single telephone call as you will need it all in the future for helping yourself as they will deny & add things to help themselves! Money greedy company that are no good to anyone! EVEN IF YOUR BUSINESS IS CLOSED DUE TO CORONAVIRUS THEY STILL CHARGE YOU FOR NOTHING!