Thumbnail of user tomh1922

Tom H.

San Diego, United States

Contributor Level

Total Points
183

2 Reviews by Tom

  • TheCoverGuy

3/29/24

8-10 weeks to get the cover. I wished I read the reviews on yelp before I ordered the cover. Folks at the company do not like working there and the warranty sounds like a major hassle. It does not fit as tight as my last cover. They contacted me and told me the dimensions vs the smaller dimension I measured. I think The Cover Guy is a re-seller/distributor for other manufacturers... which is never good.
Everytime it rains, the cover becomes waterlogged. This will most certainly effect the cover's longevity and is likely to grow molds. I could NEVER get any response from customer service. Do NOT get involved with this company.
NEVER responded to my calls for warranty coverage although their phoney baloney website ( https://www.thecoverguy.com/) prominently displays this guarantee. They had the chutzpah to send me "time to replace your cover" advertisement and their website is even more full of deception than seen before. DO NOT order anything from these people. How this scam is allowed to continue to operate out of Ontario, Canada is beyond me. Do not get fooled by any of their satellite offices in Sanborn, NY, Las Vegas, NV or Clearwater, FL. If I could give these shysters a zero it still would be too high! Read all the reviews...you have to be really bad to earn so many.

Products used:
Spa Cover

Service
Value
Shipping
Returns
Quality
  • Zoro

1/1/23

The main product this company sends out is SPAM and junk mail and no matter how many times you give them your email preferences, they will never go away. They probably think they are cleaver and doing a good job...they should be renamed, ZERO. Do not give them you information unless you like being inundated.

Products used:
Various hardware like a water shut off valve, plumbing supplies, etc.

Service
Value
Shipping
Returns

Tom Has Earned 3 Votes

Tom H.'s review of Zoro earned 3 Very Helpful votes

Tom hasn’t received any thanks yous.

Tom doesn’t have any fans yet.

Tom isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bk166
B K. reviewed Zoro
4/13/24

What a deceitful company they have become, prices are often higher than many other places now,...

Thumbnail of user robertb9820
Robert B. reviewed Zoro
3/22/24

Waiting 3 weeks just to have the part to the shipper, no explanation as to why the delay. Do not...