Tonya C.

I have purchased many things online but this was by far the worst experience I have ever had. At no time did I threaten or was I aggressive with this seller other than to say that I would contact my bank and/or paypal if the seller did not respond to my emails. Here is a short synopsis of my experience. Waited 3 weeks before asking for status on my order. Only method of contact is email which took threatening to contact PayPal before I could get a response from seller. This was met responses from Seller (Jason) such as "no one has ever emailed me with more threats or more aggressive than you", "I ask that you never order from us again", "no interest in dealing with your impatience or deal with your immature communications", and "time to act grow up and act like an adult and wait for your order to arrive". Order did not arrive within promised timeframe so I Contacted DHL with tracking number I was given and was told that this tracking number was fraudulent and that I had been scammed with the suggestion that I contact police. Did not do that, just contacted PayPal and seller. Then seller told me that he had proof that order was delivered and that I should "get the help of a mental professional". When I challenged his statement that the order was delivered, he responded that he had given me the wrong tracking number and gave me the correct one. No apology for his mistake in giving me the wrong tracking number or the crack about my mental health. I could go on with more vile statements from Jason, but the bottom line is that the order which should have been delivered to me by January 27th finally arrived on February 16th.