Tony D.

I needed some prop poker chips for a Post Apocalyptic project I was doing. This site had "Assorted Poker Chips with Imperfections" very cheap. I should've known they were too cheap. What I realize was the Item number said "10-chips", which to me meant that they came in quantities of 10 chips each. I ordered 4 units, expecting 40 chips and instead got four, plus $10.55. Now I wouldn't have minded the shipping if I had gotten the chips, even though I think that's way too high. I called the customer care line, they got back to with with an email the next day. No help. I'm on my own. I can either pay again or go somewhere else apparently. Terrible customer service. No one was willing to work with me and I was not going to pay almost $11 for shipping again. Hell, I could get almost a whole set for that. I knew it was too good to be true.

I love Paypal. It's just so convenient for me and my customers. As a freelancer, it's the easiest way to get paid. I wish the charges were a little lower, but I can live with it for the convenience.

Other than their support of Internet-censoring legislation (which they have since backed off on), I like their service a lot. Never had a problem.