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Please do yourself a favor and stay far away from this company. They lure you in with the promise of a low price, but then you suffer the fate of waiting forever for them to ship. Absolutely, and unconditionally, please believe the hundreds and hundreds of bad reviews posted about this scam of a company, because each and every one of them is the truth!
I sold bookbyte.com three text books that were all in excellent condition. They paid me for two of them, but stated that the third book was damaged and not salable, and that they would recycle it. I emailed them and requested that they return my book and that I would pay for return shipping, but they refuse to respond. This is what they do; lie and tell you your perfectly good book was received damaged and that they will recycle it, refuse to return it to you, then turnaround and resell it for a profit at your loss. Do not, I repeat, do not deal with this company. They are a scam and will rip you off. Run away as fast as you can. Deal with a reputable site, such as Amazon or Barnes and Noble, whom will return your books if they decide not to buy them, and the shipping is free. This company sucks!
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I placed an order on 3/28 and of course it never shipped and I was charged $108.00. I have...
After reading some of these reviews, I guess I can consider myself lucky because I got a partial...
Hi Tony,
I apologize for any inconvenience or confusion. When you placed the buyback order, you were given a quote based on the ISBN that was entered. This is not a guarantee you will receive this amount as all books are inspected upon arrival. Upon receiving your book, our Buyback team found that the book titled "Social Policy and Social Change: Toward the Creation of Social and Economic Justice, by Jimenez, 2nd Edition" contained cover/binding damage which prevents normal use of the book. Since we are unable to resell books that can not be used, we unfortunately can not purchase them.
Per our Buyback policy: "Textbooks with excessive writing and highlighting, missing or damaged covers, missing pages, excessive odor, obscured text, or stuck-together pages have no resale value and will be recycled if sent."
Unfortunately, per our Buyback policy, we are unable to send books back. Books that are rejected are either donated or recycled. Our Buyback policy specifically states: "Books with no resale value will be recycled or donated to charity". Since the item we received has already been recycled, it is not possible for us to send it back. You can find our full Buyback policy at the following link: http://support.bookbyte.com/support/solutions/articles/6000111839-buyback-policy
Please email our Customer Service team directly, if you have any further questions or concerns.