I was confused on several levels of how and why I was seeing my information on "people finder" sites again. The representative I spoke with on the phone very quickly located my previous subscriptions and clearly explained what was going on. He was very helpful in establishing a new subscription to fit my needs and even helped me set it up. So often in today's world customer support is impatient and even condescending and it can be like pulling teeth to get clear accurate information. Thankfully that was not my experience today. This support person was the best I have dealt with in a long time.