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I placed an order on Jumia and accidentally selected the wrong delivery address. I sent them an email to let them know I'd like to change the address but it was not changed.
The delivery agent called me and I told him that the address was wrong but he delivered it there(my former office) to a former colleague without my consent.
When I emailed Jumia to complain, they took the dispatchers word over mine and closed the ticket.
I wrote them again but was ignored.
Since then, I have been shopping on other online sites. I was terribly disappointed
Tip for consumers:
Just avoid them
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