Tracey A.

I have been disputing a charge for 6 months. Back and forth back and forth. I am giving up. It's $134. Luckily for me it's not more. I finally reached my limit. So, I will soon be closing my account. I do charge 6 figures on my card yearly. You would think they would try a little harder to keep my business.

Expedia booked my stay twice. I called the customer service line and the hotel who each told me I had to call the other. There was absolutely zero attempt to resolve my issue. Later I disputed the credit card charge.(Fifth Third Mastercard). The response was equally benign. The booking with Expedia is non refundable. How can that be? No one is culpable? BEWARE BEFORE USING EXPEDIA!