Tracy F.

Ebay have finally now become to big for their boots. They never get back to you when you request call back, their on-line chat bx is stupid as you can only fit in 155 letters at a time! No customer service e-mail address. No way of sending screens to them. No postal address.
I recently was told by my mother that on her account she got a promotional offer £1 in final selling fee's if she opted into the offer, whilst I have been selling a long time and only get 80% off in fee's! It feels disgraceful and discriminatory if you ask me. Should not be allowed to treat people differently who are members with an account. We got our offers on the same date time, jstu different ones, I could be wrong but i think £1 in selling fee's is better than 80% off their normal commission fee rate of 12.8%!

Ebay also think they know how much postage costs will be on an item sent within uk, i post lots of custom made costumes, their values are high at over £200 which costs a lot to send as need to be flat backed, cannot be followed, adding to large parcel sizes! Despite telling over & over again, they ave the check to only let you put in £9.50 postage then take 12.8% off you in fee' plus 30p charge! Good bye ebay!