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This is not my first time booking flight ticket online yet the first booking with mytrip.com and I got frustrated due to their terrible customer service.
I paid, I got confirmation letter, I got the e ticket receipt too. Yet when I checked in online there's no any reservation under my name.
I called and talked to 3 of representatives of mytrip and they couldn't find my booking reservation neither. They also wasn't able to answer my questions regarding why I got the confirmation letter, e ticket receipt yet they couldn't find my booking. They has been not only unhelpful but also rude when they kept trying to cut me off saying "sorry, I can't help, and I can't stay on the line with you".
Yeap, they got my, money, they did email me confirmation letter, e ticket receipt and then they said that's not their fault not being able to find my booking reservation.
Tracy L.'s review of MyTrip earned 3 Very Helpful votes
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Empty.
It was the worst experience.only one leg of my flight was cancelled.My trip asked me to reach out...
