6 months! Yes 6 months to get my title and registration! I literally covered up the car cause I could no longer get a temp tag. After endless calls and emails, I finally got the title and had to register it myself. I would never do business with them again and I implore you to go somewhere else. Worst experience ever!
To get things moving (Not that anything worked): Contact Vroom customer support, TX DMV and file a report, TX Attorney General and file a report, contact your finance company and refuse to make payments.