Travis M.

I recently purchased several items from guitar fetish. Overall I found that the quality and value was quite high.

However one of the purchases that I made, a wiring harness, had several solder's break.

Two of the broken solders happened on the output jack were you plug the amp into the guitar.

I sent two emails asking for help, and had to wait almost a week for a reply. In the reply the customer service agent accused me of extending the cables because they were too short. In reality the solders had broke because they were too short and crappily done to begin with. And to make the solder I had to strip the wire further down. There wasn't room for that as the cable was almost the perfect length that I needed in the beginning.

I asked for a replacement cable and I assume that I was laughed at. So I bought my own.

Buy from guitar fetish at your own risk. 4 out of 5 times you'll get a good product That fifth time you'll have terrible customer service.