Matt H.

Im going to tell exactly my experience, so you can be the judge, and ill give my own opinion at the end. So, i placed my order near the end of may, 2023. Like many others, whenever i checked on the status of my order it always said "processing". I also decided i wanted to add to my order(since it was still processing lol), thats when i first emailed them. No response. Then i asked when i might expect my order, no response. Then i requested a call, no response. At that point i got worried, started reading reviews, which made me more worried. So i decided to just cancel my order through a paypal mediation. Finally got a response, much like others have got, saying the owner is sick and they dont know when, but they will, refund my money. I didnt want paypal to close the case, so after awhile i escalated to a claim. Eventually paypal found in my favor, i got my money back, about the end of june. Then, a week later what shows up at my door? My order! And no i wasnt charged for it. I was pretty damn happy about that. I emailed mixunit, thanking them and offering to pay. They answered they didnt want payment, they realize they didnt handle the situation the best.
So my opinion? The product was excellent. Cds sound good, look good, pretty impressed with that. The company itself? I think they are really shorthanded and alot of things are put on the back burner, which sucks for customers. But i dont think theyre intending to scam people. They made my order and shipped it after id already gotten my money back, something they didnt have to do. That did alot for my opinion of them. I fully intend to order from them again, and we'll see how it goes. Should you order from them? Well theyre the only place i could find to get these cds(unsigned artist), so it was worth a shot. If thats whst youre after, give it a try. Worse comes to worst you can file a claim through your credit card lol.
They didnt do such a great job at the beginning, but they really came through on the back end. If they could hire some folks and get things tighter, theyd be sitting on a gold mine i think.
Anyway thats my experience and my 2 cents..