After seeing the ad on Instagram - LIke Many - I purchased multiple pieces from this website on September 1,2017, understanding that the order might take a while to complete. The order was confirmed on the same day and the money drawn from my bank account.
After the 11-18 business days that Pioneerrevival asks that their customers allow for the order to be shipped, I contacted them by email, asking whether there was any news regarding my order. With the generic email, they simply repeated it would take 11-18 BUSINESS days to process and then be shipped.
I looked up their refund policy - refund allowed within 30 days of purchase.
I emailed requesting immediate refund /cancellation of order - i got another automated email stating they cant cancel my order because it has shipped... however i have NOT recieved ANY shipping notifications, tracking numbers or proof of shipment.
LIke many others on this site, Pioneer revival has succeeded only in taking $187 of my money. 100% scam.
Hello Tsunami N,
This past summer we have experienced major shipping delays and lost orders due to the unpredictable weather we have been experiencing. We are compensating anybody who has been affected by the shipping delays.
Please email me with your order number at Pioneer.revival@gmail.com and I will compensate you for the service you have experienced.
Thank you :)