I have used these guys twice now and had no problems at all.
I had to call hg hydro regarding a few things and spoke to a really nice helpful girl i didn't catch her name she was unable to help but assured me her colleague would call back the next day, sure enough Jodie-Anne called back and answered everything i needed to know,
Again i had to call hg hydro recently to track my order as it took slightly longer then expected Jodie-Anne was on it and emailed me tracking id and assured me to call if i had any more issues, it turns out the neighbour had signed for it.
Excellent customer service and quality of service was good my order's were not dispatched the same day but that didn't bother me, it could be something the team could try and improve on but rome wasn't built in a day and Im patient
So after 2 orders i will certainly be using them again in the future. And recommending them where i can their Product range is quality and the prices are unbeatable.
Thanks Again