- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have been trying to withdraw my funds for over a year and all i get are canned responses. I have a personal account and i cant get verified on the holding account.
2018 i was using the account with no issues buying gold and making withdrawals. I just want to speak to someone on the telephone to find out how i can get my money.
2021 update--- finally got it sorted and able to withdraw, Mariana at customer care was excellent, very different to my earlier experiences.
Usman M.'s review of Goldmoney earned 5 Very Helpful votes
Usman hasn’t received any thanks yous.
Usman doesn’t have any fans yet.
Usman isn’t following anybody yet.
Empty.
Dear Usman,
I'm sorry to hear your experience was not satisfactory. Regulators require us to review information from clients under certain circumstances, often related to the withdrawal of funds. I can see one of our Relationship Managers has contacted you last week and the request was solved.
If you still have any questions, please do not hesitate to reach out.