All the negative reviews are correct to the T, the idea is good however it's completely biased towards the mother. They don't even follow their own guidelines when it comes to her communications. Child support topics aren't allowed yet the let the mother to complain about it alone with hearsay, accusatory and assumptions not being allowed. They revised and forward without letting you to see or approve before forwarding. They push to use all your credits in order for you spend more money. No phone number nor an address for a huge "business" like that reeks bull$#*! IMO.if there is any law suit against this service contact me and count me in.