VANESSA M.

I ORDERED A 12 PACK OF A PRODUCT AND ON THEIR SITE YOU CAN PICK THE FLAVORS YOU WANT. I PICKED 6 FLAVORS AND ASKED FOR 2 OF EACH. SHORTLY AFTER MY PURCHASE I RECEIVED A SHIPPING ALERT AND A USPS TRACKING NUMBER. THE TRACKING NUMBER IS INVALID, THEY DONT HAVE A PHONE# TO CALL SO YOU HAVE TO RELY ON THE CHAT FUNCTION. I TRIED TO COMMUNICATE WITH THEM 2X THAT THE TRACKING NUMBER WAS INVALID. AND REQUESTED A VALID TRACKING NUMBER. NO RESPONSE EVER RECEIVED. A PACKAGE FINALLY ARRIVES VIA UPS FROM A COMPLETELY DIFFERENT COMPANY? NOT AT ALL THE FLAVORS I HAD ASKED FOR?. FINALLY MANAGED TO GET SOMEONE TO RESPOND ON THE CHAT AND THEY SAID THEY SENT WHAT WAS IN STOCK. WHY WOULD YOU ALLOW PEOPLE TO SELECT ITEMS THAT DONT EXIST? GIVE A FAKE TRACKING NUMBER ANDTHEN PASS OFF THE PRODUCTS AS YOUR OWN? THE REP OFFERED TO EMAIL ME A RETURN LABEL IF I WANTED TO RETURN EXPLAINING I WANT A FULL REFUND UPON RETURN. WHEN I ASKED WHEN I COULD EXPECT THE LBEL, SHE GHOSTED ME AND I HAVE YET TO RECEIVE A RETURN LABEL. THIS COMPANY IS SHADY AS HELL. Also check BBB. TONS of complaints!