Venugopal A.

I would like to place on record with utter dismay on the poor services provided by Urbanwood on a recent order placed for a value close to Rs.300,000/-. The services have been pathetic to the extent of several rounds of follow up and wrong promises each time. There is no ownership on commitments at all. This has been after influencing customer with an overload of sales pitch prior to placement of order.

Several errors:
1. Wrong items delivered
2. My ordered time being delivered at another Customer location
3. Reliance of local carpenters and diluting their accountability (in my case one carpenter from Urbanclap walked out after price negotiations...wonder why this was not addressed as we pay end to end)
4. Senior Management not bothered to address my feedback or compliant inspite of repeated reminders
5. Side box delivered without door knobs has been the height of all

PROCEED WITH CAUTION IF YOU ARE CAUGHT UP WITH A SALES PITCH WHICH THEY WOULD BEFORE ORDER!