Have delt with jewelry business Me and Ro in NYC. First purchase in Chicago. Terrible, nasty help, and for months could or would not repair one there own chains. Went out of business there. Now open in So Ho NYC. Like an idiot bought a piece of jewelry from them again. Same mess as before. This time they said they ran out chain for ny necklace. The chain was a simple light gold chain. Anyone could find it just about in any jewelry store. Months later after dealing with their nasty help, I received ny necklace. Never again. Beware before u buy from them. They will go out of business.as far as I know one partner is long gone. Not nice people!