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Response time to questions / support is days to NEVER!
When I asked Josh about that he said he was well aware of his reputation and was switching to a recurring priced support so he could hire staff. He completely missed that fact that everyone who already bought the product already "paid" for this support yet almost none exists. In effect he is taking money and not supplying the service / support promised. Always an excuse always someone else fault.
Reviews going back more than 3 years support this review.
If you can't use this product without support then Do Not Buy it because support is an unfulfilled promise.:(
BTW- Beware of false positive reviews involving support. Reviews like "support has been snappy" and "support for MapifyPro has been awesome" are highly suspect both being the VERY rare positives and both being written the same day.
w hasn’t received any votes.
w hasn’t received any thanks yous.
w doesn’t have any fans yet.
w isn’t following anybody yet.
Empty.
I had tremendous damage because of the map on campaign page being down for three weeks without us...
After purchased their app for a lifetime subscription, they changed plan without notice and...
Support was not guaranteed via our previous plans, and this is covered in the terms of purchase. Also, contrary to your comments, ALL reviews on our site are 100% un-altered and from real customers.
Our new monthly model, which is clearly laid out in the purchase process, is indeed meant to solve the issue of poor support in the past, and we have indeed upped our game in this regard and new reviews reflect this. We apologize for your inconvenience but assure you these items have been resolved or were not wholly true in the first place.