My wife and I bought an Outdoor Gourmet 4 burner griddle from Academy Sports a few months back. Please see the attached pictures. This griddle has been cleaned and covered after every use, yet rust continues to get worse. I've sent in pics and a review previously and the response from customer service is that I must buy products to remove the rust and it all falls on me. Academy will do nothing to address the issue. Why? I've sent in a secondary review and they refused to publish. No names mentioned, no vulgar language, just an honest review of the product and the less than satisfactory customer service response I received. Please stand behind your products Academy.