Wendy L.

Waited months for an order that only partially arrived. Customer service was very attentive (always shifting the blame while keeping you sated), but they ended up cancelling the remainder of my order without notification of doing so.

I was told that there are inventory problems (really?). Basically, they have none. From what I was hearing, they sell vapor inventory, and then buy it after you order hoping that it arrives at the warehouse in an appropriate time frame to ship out to the customer without repercussions.

Unfortunately in my case, the first two items were delivered 6 weeks after purchase, one after 8 weeks, and the last two were cancelled without my knowledge.

I will never order from them again. Awful experience.