Wendy S.

Fellow Consumers,

I could not make this stuff up. FTD has one 1-800 number (as of 02/11/2016). You get to choose to 1) Place an order with a competent and Happy Sales Associate. Or...
2) Ask a question, a very simple one, AND THEN spend 23 minutes or more explaining your question and how they could feel free to talk with you instead of reading off the same cards everyone else is reading. They are trained to apologize and then proceed to explain how a totally different problem is not FTD's fault.

Today I had four of the most frustrating conversations ever.

Ftd should take a bow. They have learned all the tricks of the trade and stand behind their lawyer's version of Company Policy! In the end, your money "impressive" flower arrangement, and nerves are all burnt to a crisp... Greedy Corporation with no concern for the value of a customer or a human being.

My first experience with online bidding other than EBay and Craigslist. Their site was very professional with content critical. Site easy to navigate. I found an Estate Sale close to me and bought two super cool items that I had never even thought of before. Fun shopping! You pay in advance and then come to get your items on the pick up day assigned.
Staff is there to quickly get your items to you and that's it. There were no clear directions given to get into this gated community... frustrating. Every buyer had to find a way to sneak in after someone opened gate to get in or out. Lots of people were complaining about that to staff.
I got an authentic Framed African Batik signed by artist for $6.
Also got a sugar bowl, spoon, and creamer for $26. They are from a famous African Artist and currently sell on her website for just over $300.
I look forward to checking out the Southwest Florida sales every week!
I sound like an employee, nope, just a young disabled woman who has a great place for deals. Lots of pictures too.
BTW... 2nd experience days later at Www.zipauction.com... Aaaaaaaaaaargh! Never Again!