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William G.

Contributor Level

Total Points
80

1 Review by William

  • LampsPlus

10/23/21
Verified purchase

Order arrived quite quickly. One table was in excellent condition but the other one had been damaged in transit. One corner of the table top had been smashed and broken. I telephoned customer service and spoke with a very helpful lady who agreed to send me a replacement top forthwith. My communication with customer service was quite pleasant and helpful.

Completely satisfied. So much so that I sent an email commending her cheerful attitude and helpfulness.

Reason I chose this business:

Saw a popup ad while on the internet of a chair side lamp/table combined which was exactly what I needed.

Reason I chose this product:

The combination of lamp and table was exactly what was needed in my family room.

Service
Quality
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John B. – LampsPlus Rep

Hi - sorry for the one lamp arriving with some damage. We do pack our designs carefully for shipping, but damage does sometimes occur. We hope you enjoy your new lamps, and thanks so much for the feedback.

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