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Over three weeks no product.
I just want a refund.
If I had product I would return - but can't.
Will never purchase again from Lelo.
Customer support - well, it's customer hell.
Tip for consumers:
Don’t purchase from lelo
Products used:
Lelo Dot
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Empty.
Hi William, thank you for your honest feedback, and I truly apologize for the lengthy delivery. If you ordered with the regular shipping option and it has been more than 14 business days, please contact our Customer Care department for further assistance with your package. There can be various reasons for a delay, so we would need to look further into this to see what may have caused the issue and to come up with a solution. Kind regards, Keca@LELO