Today (9/21/23) I went to the Publix I've been going to for 4 years now with no incident, until today. Had a few items, waited behind a lady at a 10 item or less lane. Was not in a hurry. The Manager "Lance" comes up to me and tells me to go to lane 7 and he'll have an employee to ring me up. I counted my items for the heck of it and I had 14. I told him "All this for 4 extra items"? He said the lady in front of me had more than 10 items. I thought that was stupid in the first place but I said "That's fine, my bad". His remark back to me was "Absolutely". I thought wtf? I looked at the employees in my lane and said you guys have to put up with this too I guess. They couldn't say yes but they didn't say no.
That manager is a total moron. He should have first asked me if wanted to check out quicker in a new lane first but he had to get in my face and tell me to go. If I didn't mind jail I would have gave him a free trip to the ER!