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Ordered a jacket, tracking wouldn't update. Reached out to customer service via email, said courier lost package and resent. Took a hot minute to arrive but it's international mail during the holidays. Received my item and am happy with the quality for the value and customer service was just fine. You reap what you sow and it helps to be polite.
Tip for consumers:
Expect long shipping times and weird tracking info. Be patient and give it 3-4 weeks to arrive. Plan your purchase ahead.
Products used:
Puffer jacket
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