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The service is way too complicated for small firms. It's impossible to easily do anything to customize the service without reading through multiple instructions. Worse yet, there is virtually no customer service. Terrible, terrible choice for any small firm. Stay away from 8x8.
Tip for consumers:
Go elsewhere!
Products used:
Voice over IP service
William T.'s review of 8x8 Inc earned 5 Very Helpful votes
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Empty.
Over priced and unreliable. No customer service. Finally was able not renew their contract. They...
The quality of calls is poor at best and the customer service is worse. Calls get dropped...
