Winter S.

Not only did this company send me a non-working pair of light-up sneakers for my daughter, but they were also NOT going to send me a new pair, or my money back due to her wearing them ONE TIME. How were we supposed to know whether the products worked or not if we didn't try them on? When we realized they didn't work, we sent them back in hopes of receiving a working pair. To my shock and disgust, I was told that there would be no new shoes or money coming back to me. They offered to send me the original defective shoes, or charge me more money for another pair. I spent a whopping $70 on these shoes! Luckily the manager was having a busy day and decided to do a one-time courtesy and refund me for the shoes. HOWEVER, there will be absolutely no chance of this happening a second time. I will walk barefoot before I order shoes from this company again. If you need shoes, please buy them DIRECTLY FROM THE ORIGINAL COMPANY (ex.-Sketchers, Nike, etc.)!