Y C.

I returned an item which was damaged. They said my package was not pack properly. The thing is I didn't close the top of my box because I thought they are gonna check it. I just wanna say if they are not gonna pack it for me, the courier can tell me that. I can easily pack it up. It is not reasonable that you can obviously see the package is not secured, you can foresee it's gonna be damaged during delivery. And you still collected it without saying a word. It's such a bad experience. Anyway I do not get any competition. Terrible terrible experience.