I ordered 4 king size pillows they are only 13x23!
You guys advertise 14x24" for the king size and I was hoping that's what it was. They are the same size as my regular standart pillows at home, just much less thinner🤦🏻 I was fooled by wrong advertisement.
Also, it's very low and doesn't do the trick.
That's a shame that I ordered them. I regret it
Hello,
Thank you for your feedback. We are sorry that your experience did not meet your expectations. It was an unfortunate case and we will do better in the future.
Please contact us immediately to resolve this issue, or you can email us on support@derila.com or connect with us at our contact form https://derila.com/contact
Please note that we use your feedback to make some important changes to ultimately provide you with a better service.
We look forward to your response and appreciate your understanding.
Customer Support at Derila