asked by
on 10/22/19The URL below will provide instructions on where and how to file complaints about/against Assurance Wireless.
https://www.freegovernmentcellphones.net/faq/file-official-complaint-about-your-lifeline-service
In California, the CPUC.
https://www.cpuc.ca.gov/lifeline/
For complaints related to the California LifeLine Program, or help resolving application denials (appeals) for program participation, please contact the CPUC's Consumer Affairs Branch (CAB) at:
1-800-649-7570
https://consumers.cpuc.ca.gov/howtoprepare/