BikeBerry Questions & Answers

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Here’s what consumers have asked with answers from BikeBerry staff and previous consumers.

4 questions answered
25% answered in 1 day
Question:

Is bikeberry a scam or a legit company?

Answer:

I have had nothing but problems. It took 24 days to get the motor, customer service was rude.

By Roy T.
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Question:

Has anyone return a engine and did u.have any problems

Answer:

Horrible problems. I had to pay to exchange it, then when the second one was missing an intake piece, they wouldnt refund even if i shipped it all back

By Alex H.
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Question:

Clearly bikeberry is guilty of conspiring to comit fraud aganst consumers in a very organized way. they will not stop until they are forced to buy law

Answer:

Bikeberry sent me damaged wheels, and left things out of the order that I paid for... Good luck trying to get customer support to give you an answer... F@#k bikeberry.com

By Joseph N.
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Question:

I want to know why my motor won't move with the clutch i? why did i order from bikeberry, i shouldn't have to do anything with this motor.

Answer:

With my experience as a small engine mechanic the magnet to the ignition system is the best way to rotate engine as long as the spark plug is removed from the head and the clutch arm is pushed in to disengage the clutch. The motor should spin. The ignitions magneto gap might need to be adjusted to allow the engine to rotate. Sometimes parts shift during shipping.

By Michael S.
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Can’t see your question? Ask to get answers from the BikeBerry staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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