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Chase Questions & Answers

530 reviews
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Here’s what consumers have asked with answers from Chase staff and previous consumers.

2 questions answered
50% answered in 1 day
Question:

What made you choose chase.com over similar businesses?

Answer:

Offered as a finance for auto loan... I am seriously thinking of changing banks..

By Carol F.
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Question:

Why are they refusing to let customers go back to the old website -- which was excellent compared to this new monster? slow, inconvenient and looks like it was designed by a child!!

Answer:

Because they can and they don't care. The customer service outside of the branch is non-existent. They truly don't care about anything other than the amount of money they can collect from the interest they can collect from our money.

By Ron R.
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Question:

Question:

How safe is chase bank?

Question:

Why i call all the time you people hang up on me and why is my ac$#*! is lock when it should not be i am trying to put more money in it but i cant

Question:

My acct is lock that chase chose to close my acct. i have direct deposit on some things said i had until nov. 20th to get a new bank but wont tell me w

Question:

How long do reviews last for?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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