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Here’s what consumers have asked with answers from ClockCanvas staff and previous consumers.
Their customer service is very poor because you can't talk with them by phone, and their emails give you the run around. I like the products, and I purchased 4, but the 4th one never arrived and I haven't been able to get satisfaction from them. (They don't return phone calls, and their phone number sends you to their website where you can email them.)
The answer of whether it is legit is questionable. A legit company provides a working phone number for Customer Service issues. This company has a phone number that directs you to their website and/or to send them an email. When emails don't resolve the issue, then there is lots of frustration!
Hi Rochelle, I am sorry to hear you are not having the experience you expected. Customer service is our top priority! We do not delete FB comments and reply to all messages on the platform where we received your initial message! I have checked and I do not see any emails from you in our customer service.
