I would like to inquire about the warranty and what happens if the phone has performance problems when you receive it ?

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I would like to inquire about the warranty and what happens if the phone has performance problems when you receive it ?

asked by Matt R. on 4/27/18

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Alex S. [Orchard Rep] · Answer 1 · 2018-04-30T08:44Z

Alex S. [Orchard Rep]

on 4/30/18

Hey Matt! Every phone comes with a free 30 day warranty. You are welcome to a full refund or a replacement phone within the first 30 days of your purchase date, so long as the phone is in the same condition that you received it in. We also offer an extended one year warranty called Orchard Care Premium (OCP). OCP offers repair coverage for any damages to your phone. If we can't repair the phone, we'll replace it. :)

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