Paid in full no calncellation and hotel doesn't have my reservation called customer service and have to wait an hour to POSSIBLY get an email back...
When will my reservation be at hotel

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Paid in full no calncellation and hotel doesn't have my reservation called customer service and have to wait an hour to POSSIBLY get an email back...
When will my reservation be at hotel

asked by jo j. on 10/23/15

1 Answer

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GAM B. · Answer 1 · 2020-04-21T01:37Z

GAM B.

on 4/21/20

While every big n small bussiness are offering REFUNDS OR CREDITS including all airlines, all hotels, all bussiness, HOTELS.COM IS NOT GIVING EITHER! DO NOT BOOK FROM THIS WEB SITE. Their bookings n staff are all completely rude n un knowledgeable. Customer service is hopeless. UNDER COVID EVEN THIS HOTELS.COM is not refunding or giving any credits. I losts hundereds of dollars even when I lost my job. It is sad that while all business are taking hits n refunding or issuing credits this HOTELS.COM IS SQUEZING MONEY OUT OF ITS CUSTOMERS. SHAME SHAME HOTELS.COM FOR NO CONCERN ABOUT COVID 19 REFUNDS

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Paid in full no calncellation and hotel doesn't have my reservation called customer service and have to wait an hour to POSSIBLY get an email back... When will my reservation be at hotel