iDriveSafely Questions & Answers

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Here’s what consumers have asked with answers from iDriveSafely staff and previous consumers.

58 questions answered

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Question:

Hi i completed my course in the month of april.but i didn't get certificate till now and may know the validation of certificate Hi i completed my course in the month of april.but i didn't get certificate till now and may know the validation of certificate

Answer:

If you'd like to know if it still valid, please contact our 24/7 customer support at 1 (866) 388-6376.

By Hue R., Social Care Specialist over a year old

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Question:

Does anyone know the toll number to do the voice recognition? it wont let me continue to let me take my exam Does anyone know the toll number to do the voice recognition? it wont let me continue to let me take my exam

Answer:

I forgot my password to enter back into my drivers test but have my voice inrolement

By jimmy t. over a year old

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Question:

Has anyone recieved the actual certificate they claim they are to mail in 2 business days for the 6 hour adult drivers education course? Has anyone recieved the actual certificate they claim they are to mail in 2 business days for the 6 hour adult drivers education course?

Answer:

That 2 business days SLA is misleading and a white lie

By sunil s. over a year old

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Question:

I can't enter my license number in. every time i do it. it comes up and says it's invalid I can't enter my license number in. every time i do it. it comes up and says it's invalid

Answer:

If you haven't already paid them DON'T. They don't do what they say the will. My son took the course and could not get credit from SC for it spent hours trying to figure it out before we found out we had just been ripped off

By Judith P. over a year old

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Question:

I'm in need of updating my senior driver (california) and am having problems. reading reviews as well as my personal attempts, it seems there is a pro

Answer:

Hi Robert! If we offer educational courses that will assist you in obtaining your license. We don't issue the licenses themselves, you'll need to go to your local DMV for further assistance with that.

By Hue R., Social Care Specialist over a year old

Question:

Course completion printed with none as the court number even though that information was entered. the courthouse rejected the document. Course completion printed with none as the court number even though that information was entered. the courthouse rejected the document.

Answer:

Hi Marc! We're sorry to hear this occurred. We're happy to review the certificate and reissue it with the correct information. Can you please send over your account information to social@idrivesafely.com so we may further assist you? Thank you!

By Hue R., Social Care Specialist over a year old

Question:

How do you download your certificate once completed? mine just says 100% done. How do you download your certificate once completed? mine just says 100% done.

Answer:

Hi Carissa! If your course certificate is available electronically it will be available in your dashboard after 48 hours!

By Hue R., Social Care Specialist over a year old

Question:

Do you do one for ndak.8hoursonline Do you do one for ndak.8hoursonline

Answer:

Hi there! We have a course for almost all 50 states.

By Hue R., Social Care Specialist over a year old

Question:

Can you do this off your phone? Can you do this off your phone?

Answer:

Yes! We do have a mobile app you can use to complete your course.

By Hue R., Social Care Specialist over a year old

Question:

Why does no one pick up the service phone? Why does no one pick up the service phone?

Answer:

Are wait times are currently longer than normal on phones. For quicker assistance you chat on our website with an agent, or email us wecare@idrivesafely.com.

By Hue R., Social Care Specialist over a year old

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iDriveSafely Questions & Answers

Hi i completed my course in the month of april.but i didn't get certificate till now and may know the validation of certificate Hi i completed my course in the month of april.but i didn't get certificate till now and may know the validation of certificate

Does anyone know the toll number to do the voice recognition? it wont let me continue to let me take my exam Does anyone know the toll number to do the voice recognition? it wont let me continue to let me take my exam

Has anyone recieved the actual certificate they claim they are to mail in 2 business days for the 6 hour adult drivers education course? Has anyone recieved the actual certificate they claim they are to mail in 2 business days for the 6 hour adult drivers education course?

I can't enter my license number in. every time i do it. it comes up and says it's invalid I can't enter my license number in. every time i do it. it comes up and says it's invalid

Course completion printed with none as the court number even though that information was entered. the courthouse rejected the document. Course completion printed with none as the court number even though that information was entered. the courthouse rejected the document.

How do you download your certificate once completed? mine just says 100% done. How do you download your certificate once completed? mine just says 100% done.

Do you do one for ndak.8hoursonline Do you do one for ndak.8hoursonline

Can you do this off your phone? Can you do this off your phone?

Why does no one pick up the service phone? Why does no one pick up the service phone?

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